For bookings-led businesses
Every enquiry answered. Every slot held. Every deposit chased.
Boat charters, salons and barbers, clinics and therapists, tour operators, pet services, driving instructors, photographers. Enquiries arrive at midnight from three channels; double-bookings are a recurring nightmare. Not any more.
charters · salons · clinics · tours · pet services · instructors · photographers
The first thing to hand over
"When someone enquires, check availability, hold the slot, and send them the booking form."
Say it in chat, on WhatsApp, or by forwarding an email. That's the setup.
A working day
A Tuesday with Penny
Dee runs Halcyon Boat Charters: three people, seasonal, enquiries at all hours. A Tuesday in season looks like this, and Dee spent it on the water.
- 06:55Confirmed tomorrow's charters, texted the skippersthe recurring morning ask
- 08:10Answered 4 overnight enquiries, held 2 slotsbooking forms sent
- 10:30Chased the Hendersons' depositgentle, first of two
- 12:45Moved the 3pm sunset cruise enquiry to Saturdayavailability checked first
- 15:20Sent tide-time reminders for Thursdayboth parties confirmed
- 17:02Held for approval: refund request, £120all refunds wait for you
Modules
The three that matter here
The fair question
"I've tried booking tools; they never fit how we work."
Truepenny isn't a form you squeeze into. You tell Penny how bookings work at your business: what's bookable, what needs a deposit, when to remind. That becomes the rule, in your words, not a template's.
Get Tuesday evening back
Join the early list. When it's your turn, hand something small over and see how it feels.