For agencies & studios
Nothing falls between the inbox and the board again.
Marketing, design and dev studios, recruiters. Billable hours leak into scheduling, chasing and the gap between client email and the task tracker. Close the gap.
marketing · design · dev shops · recruiters · consultancies
The first thing to hand over
"Everything in this thread with the client: put it on the board, assign it, and draft the reply."
Say it in chat, on WhatsApp, or by forwarding an email. That's the setup.
A working day
A Tuesday with Penny
Marta founded a nine-person agency. A Tuesday with Penny: client threads filed to the board as they happen, every card showing where it came from, and the team's own tools left in peace.
- 08:05Filed 11 overnight client emails to the boardeach linked to its thread
- 09:30Drafted the reply to Aldgate's scope questionwaiting for your look
- 11:15Found 30 minutes with the Aldgate client Thursdayboth calendars checked
- 13:40Chased two overdue invoicespolitely, with statements attached
- 15:25Flagged the retainer running over budgetbefore it did, not after
- 17:10Held for approval: proposal to new clientoutbound waits for you
Modules
The three that matter here
The fair question
"My team already uses a task tool."
Keep it. Truepenny's board is where Penny works, and Penny is the point: the teammate, not the tracker. Client threads stop falling through the cracks on day one, and deeper connections to your tools can come later.
Get Tuesday evening back
Join the early list. When it's your turn, hand something small over and see how it feels.